top of page

CATEGORIES

Back to Help Center Home

​

Getting Started

Desktop Admin

User Profile

Train Module

Pro Module

Challenge Mode

Leaderboard

Settings

Troubleshooting

FAQs

How to reset your password and logout

Footy encourages you to change your password periodically. This can be done quite simply at the user profile page. 

​

Step 1: Navigate to Profile Page

Click on the top left â€‹Profile Icon found after login. This will be a generic profile icon unless you have uploaded a profile picture. 

​

​

​

​

​

​

​

​

​

Step 2: Edit Profile Page

Tap the teal blue button that says 'Edit Profile'

​

​

​

​

​

​

​

​

​

​

​

Step 3: Tap 'Edit' Password Button

Scroll down the the section of the user profile that says 'Account Settings & Support.' Here you will find the option to edit your password.

​

​

Screenshot 2023-10-18 at 8.25.26 AM.png
Screenshot 2023-10-18 at 8.28.47 AM.png
Screenshot 2023-10-18 at 9.02.02 AM.png

Step 4: Change Password Screen

You must enter your new password two times to confirm. 

Make sure to tap the 'Update' Button to confirm the use of this new password.

 

You can also tap the 'x' button on the top left section of this screen to return back to the edit profile screen without saving any changes.

​

Note: After making any changes to your profile, please tap the 'Save' button to assure any changes are confirmed.

​

How to Logout of your account

Logout: You can also logout of your account by tapping the 'Logout' button at the very bottom of the Edit Profile screen. 

​

Also note, only one device can be logged into one account at a time. If a login from a second device occurs, you will be automatically logged out from all other devises. 

​

As a troubleshooting occurrence, if you were randomly logged out of your account, it is possible that another device (Parent, Son, Player, etc.) has kicked you off.

Screenshot 2023-10-18 at 9.02.40 AM.png
bottom of page