Why was I randomly logged out from my account?

You should not have to continue signing into your Footy App account.​ Users are kept logged in. However, there are a few instances of which a user could get randomly logged out.

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Instance 1: Login from a Secondary Device

Only one device can be logged into one account at a time. If a login from a second device occurs, you will be automatically logged out from all other devices. 

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As a troubleshooting occurrence, if you were randomly logged out of your account, it is possible that another device (Parent, Son, Player, etc.) has kicked you off.

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Instance 2: Expired Club Code

Many club codes are set for one year. If you are automatically logged out of your account, it is possible that your subscription has expired.

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Troubleshooting Suggestion. Please try logging back into your account. If you receive an error notification, this will confirm that your club subscription has expired. 

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Please reach out to info@footytraining.com for further assistance.

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